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United Kingdom & Ireland

Accepted cylinders for exchange

You are welcome to return cylinders of any brand as long as they are the standard 425g /60L screw-in gas cylinders approved for use with sparkling water makers. We do not accept damaged cylinders and Soda Stream Quick Connect cylinders with the pink

I do not have 2 empty cylinders. What option should I choose?

If you do not have two empty cylinders at home you are not eligible to refills at a discounted price yet. To be able to join our Cylinder Exchange Service, please purchase starter cylinders here.

I have empty cylinders. What option should I choose?

If you have a minimum of two empty cylinders at home, a refill pack should be purchased here, at a discounted price.

Can I purchase just 1 cylinder?

You are more than welcome to purchase a single cylinder here.

How does the service work?

* Please return a corresponding number of empty cylinders within 7 days from receiving new, full ones to avoid an additional charge of £25/30€ per cylinder for non-return.

How long does the delivery take?

Once you place the order and receive the order confirmation by email, the delivery time will then be 3-5 business days. When this new order is on its way, you will receive an e-mail with a tracking link.

I do not want to order a refill service, how do I dispose of an empty gas cylinder?

We recommend recycling cylinders once you've finished using the CO2. Please note that, we don't provide compensation for empty canisters.

How do I know if the gas cylinder is empty and ready to be exchanged?

The water will no longer become bubbly when you’re going through the usual carbonation steps. You can also weigh the cylinder - an empty cylinder will weigh around 800g. Before exchanging the empty cylinder, or putting it into the exchange box, you c

How is the Aarke CO2 gas different from other brands?

The food grade CO2 used in our cylinders is exclusively produced from renewable resources within the EU. This means that our CO2 comes from sources already in the eco-system, not adding unnecessary CO2 to the atmosphere. Learn more.

Are Aarke’s gas cylinders compatible with sparkling water makers from other brands?

Yes, the Aarke CO2 gas cylinders are compatible with all Aarke carbonators and most sparkling water makers on the market that are designed for use with the standard 410-425g / 60L screw in cylinders.Aarke gas cylinders are not compatible with SodaStr

Which retailers sell Aarke CO2 cylinders and offer gas cylinder exchange/refill in my local area?

We are currently working hard to make our gas cylinders available for purchase and exchange at major retailers in your region. Please check back soon as we will be creating and updating the list of retailers continuously.In the meantime, you can try

How long does an Aarke CO2 cylinder last?

One cylinder is roughly equivalent to 60 liters of sparkling water.

Are the Aarke cylinders available for shipping to Guernsey, Isle of Man and Jersey?

Unfortunately, at the moment the delivery of Aarke CO2 cylinders is not available for Guernsey, Isle of Man and Jersey. Therefore, it is not currently possible to benefit from the Cylinder Loop service in these areas.

I cannot find my return label

In the parcel containing your full cylinders, there should be a printed pre-paid return label. Please confirm if the label moved to the bottom of the box (sometimes it can get under the cardboard flap) during transport. If you can not find it, you ar

My label cannot be scanned

If your label could not be scanned, please confirm that the return label code was manually entered at the parcel shop. Sometimes the labels can not be scanned due to the printing quality, so you can also try reprinting the label, which you can find i

Drop-off locator

If you are based in the UK, drop off the exchange box with the empty cylinders at your nearest Collect+ service point.If you are based in Ireland, drop off the exchange box with the empty cylinders at your nearest DPD service point.