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My order
I Want to Cancel My Order
We’re unable to make changes or cancel orders once they’ve been placed. If you no longer wish to keep your order once it arrives, you can register a return through our Return Portal for a refund. We appreciate your understanding and support as we are
My item arrived damaged — what should I do?
We’re really sorry to hear that your item arrived damaged. We’ll do our best to make this right as quickly as possible. Please reach out to our Customer Care team within 30 days of delivery so we can help resolve the issue. To speed things up, please
Accessing Your Invoice
The invoice for your order will be available for download in your shipping confirmation email. If your order includes CO₂ cylinders, you will receive two separate shipping confirmation emails. Please make sure to check both, as the invoice will only