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Warranty and claims/Troubleshooting

What should I do if rust appears on parts of my Aarke Purifier?

Small spots of rust can occasionally appear on metallic surfaces, including stainless steel — this is normal and not harmful to your health. Rust (iron oxide) can form when metal is exposed to moisture and oxygen over time, even on high-quality stain

Are spare parts available?

You are welcome to find the spare parts for your Purifier in the Product Support section on the website. If you cannot find the part you are looking for, please contact us.

How to replace the carafe on the Purifier Large

Please refer to this instructional video for detaching and reattaching the purifier's large handle, which enables the replacement of the glass carafe. A 2.5 mm Allen key is required for this procedure.